July 2 2020 Update on IRS Operations During COVID-19
The Internal Revenue Service issued an operations update on July 2, 2020. In that information they remind taxpayers and tax professionals to use electronic options to support social distancing and speed the processing of tax returns, refunds and payments where possible.
In addition, the news update (see attachment) reiterated that taxpayer services such as live assistance on telephones, processing paper tax returns and responding to correspondence continue to be extremely limited. The processing of paper tax returns are taking additional time due to limited staffing levels and will be processed in the order received. The IRS asks that you do not file a second tax return or contact them about the status of your return.
The IRS is continuing to assess the impact of COVID-19 on a range of compliance activity across the agency and will continue working cases where a statute of limitation is pending. In some of these situations, the IRS will work with the taxpayer or their representative to obtain an extension of the statute.